Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for i4ware ChatGPT OpenAI Chat with Dark Theme using the options provided.
Technical support
Need help installing, configuring, or troubleshooting? Select this to request assistance.
Required fields are marked with an asterisk*
{"xsrfToken":"77ae49a07519e37184bbf72432f56a6ecb0f3ed5_lout","branding":{"id":"5","key":"idt","name":"i4ware ChatGPT OpenAI Chat with Dark Theme","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e19c34c9-2e73-47d7-958a-f392b8c003e9/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YWE0NmU3NS0yOGIzLTRhZGEtYjE0Ni02ZmE2MmZiMjE1ZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxOWMzNGM5LTJlNzMtNDdkNy05NThhLWYzOTJiOGMwMDNlOSI6WyJyZWFkIl19LCJleHAiOjE3OTE1ODc1NzcsIm5iZiI6MTc5MTU4Njk3N30.fI5ifBNTM8Qs_v9Z66tjDl3ioPVzi6U0g4mT2ER4LsI&client=9aa46e75-28b3-4ada-b146-6fa62fb215de&mode=fit","logoId":"e19c34c9-2e73-47d7-958a-f392b8c003e9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the i4ware - Help Center","sharedPortalName":"i4ware - Help Center","userInitialAnnouncementHeader":"Raise a support tickets here for i4ware Software Add-ons for Atlassian Products","userInitialAnnouncementMessageWiki":"<p>Our customer support will help you in using our Add-ons soon as a possible.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the i4ware - Help Center","sharedPortalName":"i4ware - Help Center","announcementHeader":"Raise a support tickets here for i4ware Software Add-ons for Atlassian Products","announcementMessage":"Our customer support will help you in using our Add-ons soon as a possible.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"idt","projectId":10006,"serviceDeskId":5,"name":"i4ware ChatGPT OpenAI Chat with Dark Theme","description":"<p>Welcome! You can raise a request for i4ware ChatGPT OpenAI Chat with Dark Theme using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"33","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10538,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[17],"key":""},{"id":"35","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10551,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[17],"key":""},{"id":"34","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10543,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[17],"key":""},{"id":"37","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10547,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[17],"key":""},{"id":"38","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10537,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[17],"key":""},{"id":"39","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10541,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[17],"key":""},{"id":"32","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10522,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[17],"key":""},{"id":"36","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10529,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[32,33,34,35,37,38,39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"934d2233-06a5-34dd-91c1-d9fc776a266c","appLinkName":"","appLinkUrl":"","spaceKey":"IDT","spaceName":"i4ware Dark Theme","spaceUrl":"","isServer":false},"labels":[],"projectKey":"IDT","serviceDeskId":5,"kbLinkDomainURLs":["https://i4ware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IDT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YWE0NmU3NS0yOGIzLTRhZGEtYjE0Ni02ZmE2MmZiMjE1ZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTczMzgyNTAzNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzkxNTg4MTc3LCJuYmYiOjE3OTE1ODY5NzcsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Xc9wZSgKRqG2zQnFL7xYfoxfskd70q4ukI7uFH_SgX8","targetCollection":"upload-user-collection-1733825036","endpointUrl":"https://api.media.atlassian.com","clientId":"9aa46e75-28b3-4ada-b146-6fa62fb215de","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]},"locale":"en-US","i18nTranslations":{}},"reqCreate":{"id":32,"projectId":10006,"issueType":{"id":"10006","name":"Support"},"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10522,"iconUrl":"https://i4ware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What do you need help with? Provide as much detail as possible","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/32","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/32","calendarParams":{"firstDay":0,"date":"2026-10-10T02:02:57+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"934d2233-06a5-34dd-91c1-d9fc776a266c","appLinkName":"","appLinkUrl":"","spaceKey":"IDT","spaceName":"i4ware Dark Theme","spaceUrl":"","isServer":false},"labels":[],"projectKey":"IDT","serviceDeskId":5,"kbLinkDomainURLs":["https://i4ware.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YWE0NmU3NS0yOGIzLTRhZGEtYjE0Ni02ZmE2MmZiMjE1ZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTczMzgyNTAzNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzkxNTg4MTc3LCJuYmYiOjE3OTE1ODY5NzcsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Xc9wZSgKRqG2zQnFL7xYfoxfskd70q4ukI7uFH_SgX8","targetCollection":"upload-user-collection-1733825036","endpointUrl":"https://api.media.atlassian.com","clientId":"9aa46e75-28b3-4ada-b146-6fa62fb215de","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}